l445 Privacy Policy

To create and manage an account on l445, we need to collect certain personal information. We may collect the types of information described below:

1.1 Information you provide directly

• Full name, date of birth, and verification information related to your national ID card or passport
• Email address and mobile number
• Residential address
• Payment information — such as bKash, Nagad, Rocket, or bank account numbers
• Account password and security question answers

1.2 Automatically collected information

• IP address, browser type, and operating system
• Time spent on the website, pages visited, and click data
• Device ID and the time and location of login
• Information collected through cookies and similar tracking technologies

1.3 Information received from third parties

We may also receive information from trusted third-party service providers for the purposes of identity verification, fraud prevention, and financial crime prevention.

We use the information we collect for the following purposes:

• To create, manage, and verify accounts
• To process deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer
• To provide customer support and resolve issues
• To prevent fraud, money laundering, and other illegal activities
• To comply with applicable laws and regulations
• To improve our services and add new features
• To send you promotional information and offers with your consent
• To implement responsible gambling policies

l445 may share your personal information with third parties in limited and specific circumstances. Those circumstances are described below:

3.1 Service provider partners

Information may be shared with our trusted partners for tasks such as payment processing, identity verification, and technical support. These partners follow standards consistent with our privacy policy.

3.2 Legal obligations

It may be necessary to disclose information to comply with a court order, government directive, or applicable law. In such cases we provide only the minimum information required.

3.3 Business restructuring

In the event of a merger, acquisition, or other business restructuring, your information may be transferred to the new entity. You will be notified in advance.

3.4 Security and fraud prevention

Information may be shared with relevant authorities to detect online fraud, money laundering, or other criminal activity.

The l445 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

4.1 Types of cookies

• Essential cookies: Required to maintain login sessions and ensure security — the site cannot function properly without these.
• Functional cookies: Used to remember your preferences such as language and display settings.
• Analytics cookies: Used to understand user behaviour and improve our services.
• Marketing cookies: Used to display relevant content based on your interests — you can disable these.

4.2 Cookie controls

You can block or delete cookies by changing your browser settings. However, disabling certain cookies may cause some features of the site to stop working properly.

Protecting your personal information is one of our highest priorities. l445 has put in place industry-standard technical and organisational measures to secure data.

• All data transmission is secured through SSL encryption
• Payment information is encrypted and stored in accordance with international security standards
• Internal data access is strictly controlled — only authorised staff can view the information they need
• Regular security audits and vulnerability assessments are conducted
• Automated monitoring systems are active to detect suspicious activity

l445 retains your personal information for as long as it is necessary. When determining how long to retain data, we consider the following:

• The length of time your account remains active
• Legal obligations and regulatory requirements
• The need for dispute resolution and contract enforcement
• Legal requirements to maintain records of financial transactions

Even after an account is closed, certain information may be retained for a specified period for legal reasons. Once that period has passed, the information is securely deleted or anonymised.

You have certain important rights regarding your personal information. l445 respects these rights:

7.1 Right of access

You may request to know what information we hold about you. We will provide this information to you within a reasonable time.

7.2 Right to rectification

If your information is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or directly through our support team.

7.3 Right to erasure

In certain circumstances you may request that your information be deleted. However, where legal obligations exist, some information may have to be retained.

7.4 Right to object to processing

You may object to your information being used for marketing purposes. We will take appropriate action in response to your objection.

7.5 Right to data portability

You may request to receive the information you have provided in a structured, machine-readable format.

l445 is a platform for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

If we become aware that information belonging to a minor has been collected, we will immediately delete that information and close the associated account. If a parent or guardian believes their child's information is in our system, please contact us right away.

Our platform may contain links to third-party services or websites. These external sites have their own privacy policies and l445 is not responsible for how those sites manage information.

When completing a transaction through a payment gateway such as bKash, Nagad, or Rocket, that service's own privacy policy will also apply. We recommend that you read those policies as well.

Your information may be stored or processed outside Bangladesh. In such cases we ensure that applicable data protection laws and standards are followed and that the security of your information is maintained.

For international data transfers we put in place the necessary contractual safeguards to ensure your information is always adequately protected.

l445 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you by email or through a notice on the website.

After each update, the "Last updated" date at the top of the policy will be changed. Continuing to use the platform after changes have been made means you are agreeing to the new policy. We recommend that you visit this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. l445's dedicated support team is always ready to help you.

We always aim to resolve your requests as quickly as possible. l445 is fully committed to protecting your privacy.